> Understand what is wrong
> Gain a realistic idea of prognosis
> Make the most of consultations
> Understand the processes and likely outcomess of possible tests and treatments
> Assist in self care
> Learn about available services and sources of help
> Provide reassurance and help to cope
> Helps others understand
> Legitinise seeking help and their concerns
> Learns how to prevent further ilness
> Identify further information and self help groups
> Identify the "best" helthcare providers
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