Fundamental Principles
-are drawn from a duties of professional whether in public service or not.
-they are frame in broad and general terms and constitute basic guidance on professional behaviour, as follow:
#In accepting or continuing a professional assignment or occupation,a member should always have regard to any factors which reflect adversely upon his integrity and objectivity in relation to that assignment and occupation.
#A member should carry out his professional work with a proper regard for the technical and professional standard expected of him as a member and should not undertake or continue professional work which he is not himself competent to perform unless he obtains such advice and assistance as will enable him competently to carry out the work.
#A member should conduct himself with courtesy and consideration towards all with whom he comes into contact in the course of his professional work.
#A member should follow the ethical guidance of the professional body/goverment and in circumstances not provided for by the guidance should conduct himself in a manner consistent with the good reputation of the profession.
The fundamental principles cover the quality of integrity,objectivity,competency and professionalism expected of practitioners.
~Integrity means adherence to moral & ethical principles,or simply honesty.
~Objectivity means impartially in performing all services
~Professionalism means professional standards emphasizes the importance of possessing the necessary skills and proficiency to carry out the professional work.
The principles set out yhe overriding requirement that as a professional,a member must all times perform his/her work objectively and impartially and be free from influence by any consideration which might appear to be in conflict with this requirement.
The fundamental principles also define a member's duties to the public ,the clients,employers,duties to the profession,and fellow members of the profession.
Tuesday, March 22, 2011
Monday, March 21, 2011
Professional Ethics (part 4)
Code of Conduct
A code of conduct can be consist of general statements of ideal conduct or specific rules that define unacceptable behaviour.
The advantage of general statements is the emphasis on positive activities that encourages a high level of performance.The advantage is the difficulty of enforcing general ideas because there are no minimum standard of behaviour
The advantage of carefully defined specific rules is the enforceability of minimum behaviour and performance standard.
The disadvantages is the tendency of some practitioners to define the rules as maximum rather than minimum standards.
Topic on Professional Conduct and Ethics include:
~Interpretation
~Fundamental principle
~Professional independence
~Competence and due care
~Method of practice
~Description and designing letters
~Advertising,publicity and solicitation in respect
~Attention to correspodence and enquiries
~Fees and discount/commission
~Confidentiality
~Changes in professional appointments
~Referrals
~Documents/prospectus
~Incapacity or death of practitioner
~Acts discreditable to the profession
~Representation by member in professional affaires
~Restriction of use of certain word
~Training
~Professional indemnity insurance
A code of conduct can be consist of general statements of ideal conduct or specific rules that define unacceptable behaviour.
The advantage of general statements is the emphasis on positive activities that encourages a high level of performance.The advantage is the difficulty of enforcing general ideas because there are no minimum standard of behaviour
The advantage of carefully defined specific rules is the enforceability of minimum behaviour and performance standard.
The disadvantages is the tendency of some practitioners to define the rules as maximum rather than minimum standards.
Topic on Professional Conduct and Ethics include:
~Interpretation
~Fundamental principle
~Professional independence
~Competence and due care
~Method of practice
~Description and designing letters
~Advertising,publicity and solicitation in respect
~Attention to correspodence and enquiries
~Fees and discount/commission
~Confidentiality
~Changes in professional appointments
~Referrals
~Documents/prospectus
~Incapacity or death of practitioner
~Acts discreditable to the profession
~Representation by member in professional affaires
~Restriction of use of certain word
~Training
~Professional indemnity insurance
Sunday, March 20, 2011
Professional Ethics (part 3 )
Special need for ethical conduct in profession
~Professionals are expected to conduct themselves at a higher level than most other members of society.
~The term 'professional' means are responsibility for conduct that extends beyond satisfying individual responsibilities and beyond the requirement of our society's law and regulation.
~We, as a professional,have a reponsibility to the public,to a fellow practitioners,including honorable behaviour,even if that means personal sacrifice.
~The underlying reason for a high level of professional conduct any profession is the need for public confidence
in the quality service by the profession,regardless of the individual providing it.
~If public do not confidence in your service,the ability of those professional to serve the clients and the public effectively is diminished.
~Public confidence in the quality of professional services is enhanced when the profession encourages high standards of performance and conduct on the part of all practitioners.
~But because of increased competition has made it more difficult to any professionals to conduct themselves
in a professional mannars.
~So must improved business practices e.g improve personal practices,better office management,more effective promotional methods,effective advertising
Ways the profeesion and society encourage professional to conduct themselves at a high level:
-conduct of practice personnel need;
1.entrance qualification
2.continuing professional education
3.legal liability
4.professional conduct and ethics
5.investigation and discipline committee
6.standard of practice(auditing)
7.legislation
8.quality control.
~Professionals are expected to conduct themselves at a higher level than most other members of society.
~The term 'professional' means are responsibility for conduct that extends beyond satisfying individual responsibilities and beyond the requirement of our society's law and regulation.
~We, as a professional,have a reponsibility to the public,to a fellow practitioners,including honorable behaviour,even if that means personal sacrifice.
~The underlying reason for a high level of professional conduct any profession is the need for public confidence
in the quality service by the profession,regardless of the individual providing it.
~If public do not confidence in your service,the ability of those professional to serve the clients and the public effectively is diminished.
~Public confidence in the quality of professional services is enhanced when the profession encourages high standards of performance and conduct on the part of all practitioners.
~But because of increased competition has made it more difficult to any professionals to conduct themselves
in a professional mannars.
~So must improved business practices e.g improve personal practices,better office management,more effective promotional methods,effective advertising
Ways the profeesion and society encourage professional to conduct themselves at a high level:
-conduct of practice personnel need;
1.entrance qualification
2.continuing professional education
3.legal liability
4.professional conduct and ethics
5.investigation and discipline committee
6.standard of practice(auditing)
7.legislation
8.quality control.
Saturday, March 19, 2011
Professional Ethics (part 2)
Need for Ethics
-Ethical behaviour is necessary for a society to function in an orderly manner
-The need for ethics in society is sufficiently important that many commonly held ethical values are incorporated into laws.
e.g what will happen if we couldn't depend on the people who deal with to be honest.If everybody all consistently lied,it would be almost impossible for effective communication to occur.
Why people act unethically?
2 reasons:
1.The person's ethical standards are different from those of society as a whole e.g drug dealers,bank robber etc.
2.The person chooses to act selfishly.
Ethical dilemmas is a situation a person faces in which a decision must be made about the appropriate behaviour
e.g -sell defective products,cheat price,falsify tax returns,cheat on exams etc.
Simple approach to resoving ethical dilemmas:
1)Obtain the relevant facts
2)Identify the ethical issues from the facts
3)Determine who is affected by the out come of the dilemma and how each person/group is effected.
4)Identify the alternative available to the person who must resolve the dilemma
5)Identify the likely consequence of each alternative
6)Decide the appropriate action.
-Ethical behaviour is necessary for a society to function in an orderly manner
-The need for ethics in society is sufficiently important that many commonly held ethical values are incorporated into laws.
e.g what will happen if we couldn't depend on the people who deal with to be honest.If everybody all consistently lied,it would be almost impossible for effective communication to occur.
Why people act unethically?
2 reasons:
1.The person's ethical standards are different from those of society as a whole e.g drug dealers,bank robber etc.
2.The person chooses to act selfishly.
Ethical dilemmas is a situation a person faces in which a decision must be made about the appropriate behaviour
e.g -sell defective products,cheat price,falsify tax returns,cheat on exams etc.
Simple approach to resoving ethical dilemmas:
1)Obtain the relevant facts
2)Identify the ethical issues from the facts
3)Determine who is affected by the out come of the dilemma and how each person/group is effected.
4)Identify the alternative available to the person who must resolve the dilemma
5)Identify the likely consequence of each alternative
6)Decide the appropriate action.
Monday, March 14, 2011
Professional Ethics (part 1)
What are ethics?
Ethics can be defined broadly as a set of moral principles or values.
eg of prescribed sets of moral principles or values at the implementation level include:
-laws and regulation
-religious doctrine
-code of business ethics for professional group such as doctor,lawyer etc
-codes of conduct within individual organisation.
The following are the 5 core ethical values (associates with ethical behaviour):
1.Trustworthiness includes honesty,integrity,reliability and loyalty.
Honesty requires a good faith intent to convey the truth.
Integrity means that the person acts according to conscience,regardless of the situation.
Reliability means making all reasonable efforts fulfill commitments.
Loyalty is a responsibility to promote and protect the interest of certain people & organisation.
2.Respect includes notions such as civility,courtesy,dignity,tolerance,and acceptance.
A respectful person treats others with consideration and accepts individual differences and beliefs without
prejudice.
3.Responsibility means being acconntable for one's actions and exercising restraint.
Responsibility also means pursuing excellence and leading by example,including preserverange
and engaging in continuous improvement.
4.Fairness and justice include issues of equality,impartiality,proportionality,openness,and due process.
Fair treatment means that similar situations and handled consistently.
5.Citizenship includes obeying laws and performing one's fair share to make society work,including such
activities as voting,serving on juries and conserving resources.
Ethics can be defined broadly as a set of moral principles or values.
eg of prescribed sets of moral principles or values at the implementation level include:
-laws and regulation
-religious doctrine
-code of business ethics for professional group such as doctor,lawyer etc
-codes of conduct within individual organisation.
The following are the 5 core ethical values (associates with ethical behaviour):
1.Trustworthiness includes honesty,integrity,reliability and loyalty.
Honesty requires a good faith intent to convey the truth.
Integrity means that the person acts according to conscience,regardless of the situation.
Reliability means making all reasonable efforts fulfill commitments.
Loyalty is a responsibility to promote and protect the interest of certain people & organisation.
2.Respect includes notions such as civility,courtesy,dignity,tolerance,and acceptance.
A respectful person treats others with consideration and accepts individual differences and beliefs without
prejudice.
3.Responsibility means being acconntable for one's actions and exercising restraint.
Responsibility also means pursuing excellence and leading by example,including preserverange
and engaging in continuous improvement.
4.Fairness and justice include issues of equality,impartiality,proportionality,openness,and due process.
Fair treatment means that similar situations and handled consistently.
5.Citizenship includes obeying laws and performing one's fair share to make society work,including such
activities as voting,serving on juries and conserving resources.
Sunday, March 13, 2011
Professional vs Unprofessional
PROFESSIONAL
1. A professional learns every aspect of the job2. A professional carefully discovers what is needed and wanted
3. A professional looks, speaks, and dresses like a professional
4. A professional keeps his or her work area clean and orderly
5. A professional is focussed and clear-headed
6. A professional does not let mistakes slide by
7. A professional jumps into difficult assignments
8. A professional complete projects as soon as possible
9. A professional remains level-headed and optimistic
10. A professional handles money and accounts very carefully
11. A professional faces up to other people's upsets and problems
12. A professional uses higher emotional tones: Enthusiasm, cheerfulness, interest, contentment
13. A professional persists until the objective is achieved
14. A professional produces more than expected
15. A professional produces a high-quality product or service
16. A professional earns high pay
17. A professional has a promising future
UNPROFESSIONAL
1. ....skips the learning process whenever possible
2. ....assumes what others need and want
3. ....is sloppy in appearance and speech
4. ....has a messy, confused or dirty work area
5. ....is confused and distracted
6. ....ignores or hides mistakes
7. ....tries to get out of difficult work
8. ....is surrounded by unfinished work piled on top of unfinished work
9. ....gets upset and assumes the worst
10. ....is sloppy with money or accounts
11. ....avoids others' problems
12. ....uses lower emotional tones: anger, hostility, resentment, fear, victim
13. ....gives up at the first opportunity
14. ....produces just enough to get by
15. ....produces a medium-to-low quality product or service
16. ....has an uncertain future
17. ....earns low pay and feels it's unfair
THE FIRST STEP TO MAKING YOURSELF A PROFESSIONAL IS TO DECIDE YOU ARE A PROFESSIONAL
Saturday, March 12, 2011
Professional Values
1.Sincerity
-if you haven't forgive yourself,how can you forgive others?
2.Honesty
-honesty is the best policy
3.Truthfulness
-if you tell the truth,you don't have to remember anything (Mark Twin)
4.Compassion
-just because of someone doesn't love you the way you want them to doesn't mean they don't love you with
they have.
5.Sympathy
-a good name is better than riches
6.Patience
-if you patient in one moment of anger,you will escape a hundred days of sorrow.
-the principle part of faith is patience (George Mac Donald).
-our patience will achieve more than our force.
7.Tolerance
-no matter how good a friend is,they're going to hurt you every once in a while and you must forgive them
for that.
8.Humility
-beautiful faces are they that wear the light of a pleasant spirit there.
FROM WHAT WE GET,WE CAN MAKE A LIVING,WHAT WE GIVE,HOWEVER,MAKE A LIFE.
-if you haven't forgive yourself,how can you forgive others?
2.Honesty
-honesty is the best policy
3.Truthfulness
-if you tell the truth,you don't have to remember anything (Mark Twin)
4.Compassion
-just because of someone doesn't love you the way you want them to doesn't mean they don't love you with
they have.
5.Sympathy
-a good name is better than riches
6.Patience
-if you patient in one moment of anger,you will escape a hundred days of sorrow.
-the principle part of faith is patience (George Mac Donald).
-our patience will achieve more than our force.
7.Tolerance
-no matter how good a friend is,they're going to hurt you every once in a while and you must forgive them
for that.
8.Humility
-beautiful faces are they that wear the light of a pleasant spirit there.
FROM WHAT WE GET,WE CAN MAKE A LIVING,WHAT WE GIVE,HOWEVER,MAKE A LIFE.
Friday, March 11, 2011
ATTITUDE
A great attitude is not the result of success;success is the result of a great attitude.-Earl Nightingale
The major difference between achieving people and average people is their attitude of and response to failure-John C.Maxwell
Your attitude is an expression of your values,beliefs and expectations.-Brian Tracy
Our attitude at the beginning of a task will affect its outcome more than anything else.-John C.Maxwell
Attitude is a choice!-Jeff Keller
MOTIVATION DETERMINES WHAT YOU DO,
ATTITUDE DETERMINES HOW WELL YOU DO IT.
The major difference between achieving people and average people is their attitude of and response to failure-John C.Maxwell
Your attitude is an expression of your values,beliefs and expectations.-Brian Tracy
Our attitude at the beginning of a task will affect its outcome more than anything else.-John C.Maxwell
Attitude is a choice!-Jeff Keller
MOTIVATION DETERMINES WHAT YOU DO,
ATTITUDE DETERMINES HOW WELL YOU DO IT.
Thursday, March 10, 2011
How to Create Quality Culture
VALUES ACTIONS
1."Customer-first" attitude 1.1 Share costomer-survey results
1.2 Recognize and reward
2.Teamwork and Cooperation 2.1 Utilize quality improvement teams
2.2 Reward team members
3.Internal customer support is vital 3.1 Utilize unit-level quality
3.2 Encourage interaction
4.Customer delight drives all other 4.1 Communicate this clearly
indicators 4.2 Make customer satisfaction a top indicator
5.Long-term improvements are better than 5.1 Train to follow fact-based problem solving
quick fixes 5.2 Reject quick fixes not supported by data
6.Fact and data are better than hunches 6.1 Provide support,and help team find data
and guesses
7.Worry about solutions.Don't concentrate 7.1 Praise those who discover problems
on finding fault 7.2 Don't kill the messenger.
8.Total involvement is key 8.1 Make easy to join the quality effort
8.2 Recognize involvement in appraisals.
9.Make this a people-intensive process 9.1 Select customer-oriented staff
9.2 Reward, promote quality heroes.
10.Promote a spirit of commitment 10.1 Make resources available
10.2 Have patience and perseverance.
THE SEEDS OF QUALITY MUST BE PLANTED IN FERTILE SOIL TO YIELD A BUMPER CROP OF QUALITY IMPROVEMENTS AND HARVEST A COMPETITIVE ADVANTAGE.
1."Customer-first" attitude 1.1 Share costomer-survey results
1.2 Recognize and reward
2.Teamwork and Cooperation 2.1 Utilize quality improvement teams
2.2 Reward team members
3.Internal customer support is vital 3.1 Utilize unit-level quality
3.2 Encourage interaction
4.Customer delight drives all other 4.1 Communicate this clearly
indicators 4.2 Make customer satisfaction a top indicator
5.Long-term improvements are better than 5.1 Train to follow fact-based problem solving
quick fixes 5.2 Reject quick fixes not supported by data
6.Fact and data are better than hunches 6.1 Provide support,and help team find data
and guesses
7.Worry about solutions.Don't concentrate 7.1 Praise those who discover problems
on finding fault 7.2 Don't kill the messenger.
8.Total involvement is key 8.1 Make easy to join the quality effort
8.2 Recognize involvement in appraisals.
9.Make this a people-intensive process 9.1 Select customer-oriented staff
9.2 Reward, promote quality heroes.
10.Promote a spirit of commitment 10.1 Make resources available
10.2 Have patience and perseverance.
THE SEEDS OF QUALITY MUST BE PLANTED IN FERTILE SOIL TO YIELD A BUMPER CROP OF QUALITY IMPROVEMENTS AND HARVEST A COMPETITIVE ADVANTAGE.
WORK RULES
1.SICKNESS:
This is not allowed under any circumstances.We will no longer accept your doctors statement as proof of illness.
If you can walk to your doctor you can certainly get to work.
2.LEAVE OF ABSENCE FOR AN OPERATION:
This practice must stop from today.We wish to discourage any thoughts that you may not need all of whatever
you have and you should not consider having any thing removed.We hired you as you are and to haveanything removed certainly makes you less than we bargained for.
3.DEATH,OTHER THAN YOUR OWN:
You must arrange to attend all funerals very late in the day after your work is done.Providing this is adhered to we will consider letting you go 1 hour earlier.Please be sure to put on this writing.
4.DEATH,YOUR OWN:
This is acceptable as an excuse,but we would like at least two weeks notice as we feel it is your duty to teach someone else your job.Treat this point as important.
5.PERSONAL HYGIENE:
Entirely too much time is being spent in the loo.In the future you will follow the practice of going in alphabetical order,for instance,those with surnames beginning with"A"will be allowed to go from 9-9.05
and so on.If you are unable to go at your appointed time you must wait until the next day when your times comes around again.
6.QUANTITY OF WORK:
No matter how much you do,you'll never do enough.If you disagree please see your shop steward/supervisor.
7.QUALITY OF WORK:
The minimum acceptable level is prefection at all times.
8.ADVICE FROM OWNER:
Eat a live frog the first thing in the morning and you will be hopping around all day and certainly nothing worse can happen to you the rest of the day.
9.THE BOSS IS ALWAYS RIGHT:
Even in his absence.
10.WHEN THE BOSS IS WRONG REFER TO RULE 9.
THE USELESS /STUBBORN/UNPRODUCTIVE WORKERS WILL NEVER FOLLOW THE ABOVE RULES.
GET IT!HAHAHA....
This is not allowed under any circumstances.We will no longer accept your doctors statement as proof of illness.
If you can walk to your doctor you can certainly get to work.
2.LEAVE OF ABSENCE FOR AN OPERATION:
This practice must stop from today.We wish to discourage any thoughts that you may not need all of whatever
you have and you should not consider having any thing removed.We hired you as you are and to haveanything removed certainly makes you less than we bargained for.
3.DEATH,OTHER THAN YOUR OWN:
You must arrange to attend all funerals very late in the day after your work is done.Providing this is adhered to we will consider letting you go 1 hour earlier.Please be sure to put on this writing.
4.DEATH,YOUR OWN:
This is acceptable as an excuse,but we would like at least two weeks notice as we feel it is your duty to teach someone else your job.Treat this point as important.
5.PERSONAL HYGIENE:
Entirely too much time is being spent in the loo.In the future you will follow the practice of going in alphabetical order,for instance,those with surnames beginning with"A"will be allowed to go from 9-9.05
and so on.If you are unable to go at your appointed time you must wait until the next day when your times comes around again.
6.QUANTITY OF WORK:
No matter how much you do,you'll never do enough.If you disagree please see your shop steward/supervisor.
7.QUALITY OF WORK:
The minimum acceptable level is prefection at all times.
8.ADVICE FROM OWNER:
Eat a live frog the first thing in the morning and you will be hopping around all day and certainly nothing worse can happen to you the rest of the day.
9.THE BOSS IS ALWAYS RIGHT:
Even in his absence.
10.WHEN THE BOSS IS WRONG REFER TO RULE 9.
THE USELESS /STUBBORN/UNPRODUCTIVE WORKERS WILL NEVER FOLLOW THE ABOVE RULES.
GET IT!HAHAHA....
Wednesday, March 9, 2011
Responsiveness
There are two sets of responsiveness elements
1)Respect of persons elements,meaning
~being treated with dignity
~having autonomy
~having personal information kept confidential
~having the care provider communicate with you in a way you understand
2)Client orientation elements,meaning
~being attended to promptly
~having a choice of care provider
~having a choice of social support during care
~having amenities in the care environment that are of an acceptable standard
Different Elements of Responsiveness:
Dignity
-being shown respect
-maintaining privacy
Confidentiality of information
-having everything kept confidential
-consulting with providers in a manner that your discussion cannot be overheard
Choice
-being able to choose the provider if possible
-being able to go another place if you want to do so
Prompt attention
-having a care provider a reasonable and travel time from your home
-having fast care in emergencies
-having short waiting times for appointments and consultations,and getting everything quickly
-having short waiting list in everything if possible
Autonomy
-being involve in deciding on your care if you want to
-having provider ask your permission before starting everything
Quality of basic amenities
-having enough space,seating and fresh air in waiting room
-having a clean facility
-having healthy food
Social support during care
-having freedom for religious practice
-being allowed visits from relatives and friends
Communication
-having provider listen to you carefully
-having the provider explains things so you can understand
-having time to ask questions
1)Respect of persons elements,meaning
~being treated with dignity
~having autonomy
~having personal information kept confidential
~having the care provider communicate with you in a way you understand
2)Client orientation elements,meaning
~being attended to promptly
~having a choice of care provider
~having a choice of social support during care
~having amenities in the care environment that are of an acceptable standard
Different Elements of Responsiveness:
Dignity
-being shown respect
-maintaining privacy
Confidentiality of information
-having everything kept confidential
-consulting with providers in a manner that your discussion cannot be overheard
Choice
-being able to choose the provider if possible
-being able to go another place if you want to do so
Prompt attention
-having a care provider a reasonable and travel time from your home
-having fast care in emergencies
-having short waiting times for appointments and consultations,and getting everything quickly
-having short waiting list in everything if possible
Autonomy
-being involve in deciding on your care if you want to
-having provider ask your permission before starting everything
Quality of basic amenities
-having enough space,seating and fresh air in waiting room
-having a clean facility
-having healthy food
Social support during care
-having freedom for religious practice
-being allowed visits from relatives and friends
Communication
-having provider listen to you carefully
-having the provider explains things so you can understand
-having time to ask questions
Tuesday, March 8, 2011
Steps to Keep Any BOSS Happy....
1.Learn your boss's expectations of you.
Not all the bosses are and specipic in stating their expectations.All the same,they expect you to meet those
expectations.
2.Be very good at what you do.
Make certain everything you do is done to requirement,on time,and with pride of craftsmanship.
3.Be a successful leader.
Keep your people happy,productive,and out of your boss's hair.
4.Learn what's really important to your boss.
Show by your actions that those same things important to you.
5.Get feedback on your performance.
Find out how well you're doing.
6.See that most important problems are solved before they come to the boss's attention.
But don't overstep the limit of discretion you are given.
7.See that both bad news and good news come from you.
Don't make the boss be surprised by news from a third party.
8.Volunteer for difficult and unwanted assignment.
You win points whenever you step forward to get your boss off the hook.
9.Sell only worthwhile ideas.
The secret to success in selling ideas to your boss is to show how your idea will make the boss look good.
10.Don't ask for unnecessary guidance.
Many bosses would rather be informed of what you plan to do,with an opportunity for redirecting your plan,than to begiven options to choose from.
11.Don't complain about other people.
When things go wrong accept your share of the responsibility,and don't lay-blame at the feet of others.
12.Be a tough self-critic.
Your clever boss is not going to tell you all things wrong with your performance.You'll have discover some of them on your own.Be aware of yourself.Look intently feedback for both verbal and nonverbal feedback from the boss and others.Always work at cleaning up your act.
Not all the bosses are and specipic in stating their expectations.All the same,they expect you to meet those
expectations.
2.Be very good at what you do.
Make certain everything you do is done to requirement,on time,and with pride of craftsmanship.
3.Be a successful leader.
Keep your people happy,productive,and out of your boss's hair.
4.Learn what's really important to your boss.
Show by your actions that those same things important to you.
5.Get feedback on your performance.
Find out how well you're doing.
6.See that most important problems are solved before they come to the boss's attention.
But don't overstep the limit of discretion you are given.
7.See that both bad news and good news come from you.
Don't make the boss be surprised by news from a third party.
8.Volunteer for difficult and unwanted assignment.
You win points whenever you step forward to get your boss off the hook.
9.Sell only worthwhile ideas.
The secret to success in selling ideas to your boss is to show how your idea will make the boss look good.
10.Don't ask for unnecessary guidance.
Many bosses would rather be informed of what you plan to do,with an opportunity for redirecting your plan,than to begiven options to choose from.
11.Don't complain about other people.
When things go wrong accept your share of the responsibility,and don't lay-blame at the feet of others.
12.Be a tough self-critic.
Your clever boss is not going to tell you all things wrong with your performance.You'll have discover some of them on your own.Be aware of yourself.Look intently feedback for both verbal and nonverbal feedback from the boss and others.Always work at cleaning up your act.
Monday, March 7, 2011
Want to know why you're working so hard???
Here's why:
On the very first day of the world,God created the cow.He said to the cow."Ah Gu (cow),today I have created you! Your job is to go to the field with the farmer all day along.
You will provide the energy to pull things!
You will also provide milk for people to drink!
You are to work all day under the sun! In return,
you will only eat grass.For that,
you will have a life span of 50 years."
Ah Gu objected."What..I work all day in the sun and I get only to eat grass! On top of that,I have to give my milk away! I'll take 20 and you can have the remaining 30 years back!"
God agreed.
On the next day,God created the dog.He said to the dog."Ah Kow (dog),I have created you for a purpose.
You are to sit all day by the door of your master's house! Should anyone come in,you are to bark at them!
In return,you will eatyour master's leftovers.
I'll give you a life span of 20 years."
Ah Dog objected."What..I have to sit by the door all day and will need to barkat people,and what do I get......LEFTOVERS....
This isn't right, I''ll take 10 and you can have the remaining 10 years back!"
God agreed again.
On the third day,God created the monkey.He said to the monkey."Lao Kao(monkey),your job is to entertain people.You will make them laugh,act stupid and make faces!You will also do somersaults and swing on trees to amaze them.
In return,you will get to eat bananas and peanuts.
For that,I'll give you 20 years to live."
Naturally the onkey objected.
"This is ridiculous.I gotta make faces and make people laugh let not even come to the part about the trees and somersaults.Tell you what,I"ll give 10 years of my life to thank you for my existence and I"ll take 10.
What do you think?.
God agreed again.
On the forth day,God created humans.God said to the man."You are my best piece of work,for that,you will only need to sleep,eat,sleep,play,eat,sleep again and do nothing else.You will get all the best things and play with the best toys.All you need to do is enjoy all your life.For this kind of life,I"ll give you 20 years."
Just like the rest,the man objected."What,all I need to do is relax and enjoy myself and I have only 20 years to live?
Tell you what,you're 30 years back from Ah Gu,10years from Ah Kow and another 10 years from Lao Kao and probably don't know what to do with all those lifes.Why not I take them all and I'll have 70 years to live?"
God being such good natured,agreed with smile.........
AND THAT IS WHY......
We eat,sleep,play and enjoy for the first 20 years of our lives when we are growing up.
Sit outside the door and 'bark' at people for the next 10 when weare retired.
And finally,we make faces and perform monkey tricks to entertain our grandchildren for the final 10 years.
GET IT?
HA HA HAaaaaaaaaaaa.........
On the very first day of the world,God created the cow.He said to the cow."Ah Gu (cow),today I have created you! Your job is to go to the field with the farmer all day along.
You will provide the energy to pull things!
You will also provide milk for people to drink!
You are to work all day under the sun! In return,
you will only eat grass.For that,
you will have a life span of 50 years."
Ah Gu objected."What..I work all day in the sun and I get only to eat grass! On top of that,I have to give my milk away! I'll take 20 and you can have the remaining 30 years back!"
God agreed.
On the next day,God created the dog.He said to the dog."Ah Kow (dog),I have created you for a purpose.
You are to sit all day by the door of your master's house! Should anyone come in,you are to bark at them!
In return,you will eatyour master's leftovers.
I'll give you a life span of 20 years."
Ah Dog objected."What..I have to sit by the door all day and will need to barkat people,and what do I get......LEFTOVERS....
This isn't right, I''ll take 10 and you can have the remaining 10 years back!"
God agreed again.
On the third day,God created the monkey.He said to the monkey."Lao Kao(monkey),your job is to entertain people.You will make them laugh,act stupid and make faces!You will also do somersaults and swing on trees to amaze them.
In return,you will get to eat bananas and peanuts.
For that,I'll give you 20 years to live."
Naturally the onkey objected.
"This is ridiculous.I gotta make faces and make people laugh let not even come to the part about the trees and somersaults.Tell you what,I"ll give 10 years of my life to thank you for my existence and I"ll take 10.
What do you think?.
God agreed again.
On the forth day,God created humans.God said to the man."You are my best piece of work,for that,you will only need to sleep,eat,sleep,play,eat,sleep again and do nothing else.You will get all the best things and play with the best toys.All you need to do is enjoy all your life.For this kind of life,I"ll give you 20 years."
Just like the rest,the man objected."What,all I need to do is relax and enjoy myself and I have only 20 years to live?
Tell you what,you're 30 years back from Ah Gu,10years from Ah Kow and another 10 years from Lao Kao and probably don't know what to do with all those lifes.Why not I take them all and I'll have 70 years to live?"
God being such good natured,agreed with smile.........
AND THAT IS WHY......
We eat,sleep,play and enjoy for the first 20 years of our lives when we are growing up.
Sit outside the door and 'bark' at people for the next 10 when weare retired.
And finally,we make faces and perform monkey tricks to entertain our grandchildren for the final 10 years.
GET IT?
HA HA HAaaaaaaaaaaa.........
Sunday, March 6, 2011
I Learn....
I learn to hate you,when you cheat me
I learn to condemn,when I live with criticism
I learn to fight,when I live with hostility
I learn to be apprehensive,when I live with fears
I learn to feel sorry,when I live with pity
I learn to shy,when I live with ridicule
I learn to feel guilty,when I live with jealousy
I leran to be patient,when I live with tolerance
I learn to be confidence,when I live with encouragement
I learn to be appreciative,when I live with praise
I learn to love,when I live with acceptance
I learn to like myself,when I live with approval
I learn justices,when I live with fairness
I learn what truth,when I live with honesty
I learn to work smart,when I live with competition
I LEARN ABOUT REAL LIFE,WHEN I LIVE WITH YOU....
I learn to condemn,when I live with criticism
I learn to fight,when I live with hostility
I learn to be apprehensive,when I live with fears
I learn to feel sorry,when I live with pity
I learn to shy,when I live with ridicule
I learn to feel guilty,when I live with jealousy
I leran to be patient,when I live with tolerance
I learn to be confidence,when I live with encouragement
I learn to be appreciative,when I live with praise
I learn to love,when I live with acceptance
I learn to like myself,when I live with approval
I learn justices,when I live with fairness
I learn what truth,when I live with honesty
I learn to work smart,when I live with competition
I LEARN ABOUT REAL LIFE,WHEN I LIVE WITH YOU....
Saturday, March 5, 2011
Personal Responsibility
You must take personal responsibility.
You cannot change the circumstances,the seasons,or wind
but
You can change yourself.
That is something you have to change of.
You don't have change of constellations,
but
You do have change of whether you read,develop new skills
and take new classes.Jim Rohn
You are fully responsible for everything you are,
everything you have ad everything you become.Brian Tracy
Your pay check is not your employer's responsibility,it's your responsibility.
Your employer has no control over your value,but you do.Jim Rohn
Man must cease attributing his problem to his environment,and learn to
exercise his will-his personal responsibility.Albert Schweitzer
In the final analysis,the one quality that all successful people have is
the ability to take on resonsibility.Michael Korda
You cannot push anyone up the ladder unless he is willing to climb a little.Andrew Carnegie
Almost all unhappiness in life comes from the tendency to blame someone else.Brian Tracy
IF YOU WANT TO BE GOOD,BE COMPETITIVE.
IF YOU WANT TO BE BETTER,BE COOPERATIVE.
IF YOU WANT TO BE BEST,BE RESPONSIBLE!
You cannot change the circumstances,the seasons,or wind
but
You can change yourself.
That is something you have to change of.
You don't have change of constellations,
but
You do have change of whether you read,develop new skills
and take new classes.Jim Rohn
You are fully responsible for everything you are,
everything you have ad everything you become.Brian Tracy
Your pay check is not your employer's responsibility,it's your responsibility.
Your employer has no control over your value,but you do.Jim Rohn
Man must cease attributing his problem to his environment,and learn to
exercise his will-his personal responsibility.Albert Schweitzer
In the final analysis,the one quality that all successful people have is
the ability to take on resonsibility.Michael Korda
You cannot push anyone up the ladder unless he is willing to climb a little.Andrew Carnegie
Almost all unhappiness in life comes from the tendency to blame someone else.Brian Tracy
IF YOU WANT TO BE GOOD,BE COMPETITIVE.
IF YOU WANT TO BE BETTER,BE COOPERATIVE.
IF YOU WANT TO BE BEST,BE RESPONSIBLE!
Wednesday, March 2, 2011
Quality Begin With Me
I need to my own decision
based on carefully selected
principles and values.
I know what I need to be done.
I am responsible.
I know that quality has to managed not controlled.
I realise that quality means survival.
I understand that quality is not simply a product of attribute,it is a mind set.
I know that quality is a journey not the destination.
I believe that quality is job number one.
I believe that quality improvement is the job of every staff.
I believe that quality is everybody's business
So,remember that 'all for quality,quality for all'
"The race to quality improvement is really two races.
One is to get ahead,the other is to stay ahead"-Gino.
"Quality is never accident,it is always result of high intention,sincere effort,
intelligent direction,and skillfull execution,its represents the wish choice
of many alternatives"-William A.Foster
Lastly,QUALITY IS OUR TRADITION AND ALWAYS IN MIND.
that why I always striving for top quality in my life.
based on carefully selected
principles and values.
I know what I need to be done.
I am responsible.
I know that quality has to managed not controlled.
I realise that quality means survival.
I understand that quality is not simply a product of attribute,it is a mind set.
I know that quality is a journey not the destination.
I believe that quality is job number one.
I believe that quality improvement is the job of every staff.
I believe that quality is everybody's business
So,remember that 'all for quality,quality for all'
"The race to quality improvement is really two races.
One is to get ahead,the other is to stay ahead"-Gino.
"Quality is never accident,it is always result of high intention,sincere effort,
intelligent direction,and skillfull execution,its represents the wish choice
of many alternatives"-William A.Foster
Lastly,QUALITY IS OUR TRADITION AND ALWAYS IN MIND.
that why I always striving for top quality in my life.
Tuesday, March 1, 2011
PERSONAL MISSION STATEMENT
Succeed at home first.
Seek and merit divine help.
Never compromise with honesty.
Remember the people involve.
Hear both sides before judging.
Obtain counsel of others.
Be sincere yet decisive.
Develop one new proficiency a year.
Plan tomorrow's work today.
Hustle while you wait.
Mantain a positive attitude.
Keep a sense of humor.
Be orderly in person and in work.
Do not fear mistakes-fear only the absence of creative,constructive and corrective responses to
those mistakes.
Facilitate of success of subordinate.
Listen twice as much as you speak.
Concentrate all abilities and efforts on the task at hand,not worrying about the next job or promotion.
I will seek for balance career and family as best I can since both are important to me.
My home will be a place where I and my family,friend,and guests find joy,comfort,peace and happiness.
Still I will seek to create a clean and orderly environment,yet livable and comfortable.
I will exercise wisdom in what we choose to eat,read,see and do at home.
I especially want to teach my children to love,to learn and to laugh-and to work and develop their unique talents.
I value the rights,freedoms and responsibilities of our society.
I will be a concerned and informed citizen,involve in the main stream process to ensure my voice is heard.
I will be a self-starting individual who exercises initiative in accomplishing my life's goals.
I will act on situations and opportunities, rather than to be acted upon.
I will try to keep myself free from additive and destructive habits.
I will develop habits that free me from old labels and limits also expand my capabilities and choices.
My money will be my servant, not my master.
I will seek financial independence over time.
My wants will be subject to my needs and my means. Except for my long-term home and car loans.
I will seek to keep myself free from customer debt.
I will spend less than I earn and regularly save or invest part of my income.
Moreover, I will use what money and talents I have to make life more enjoyable for others through service and charitable giving.
When I want to solve any problems, I will get the facts, I will use rules as guidelines, do no harm, do not rock the boat.
In all aspect of my life, I will make sure 'zero error, free defects'.
I also will try to balance between IQ, EQ, SQ, PQ, AQ, and QQ.
Lastly, I must make sure that 'I' okay and 'U' okay.
THATS ALL MY LEGACY...
Seek and merit divine help.
Never compromise with honesty.
Remember the people involve.
Hear both sides before judging.
Obtain counsel of others.
Be sincere yet decisive.
Develop one new proficiency a year.
Plan tomorrow's work today.
Hustle while you wait.
Mantain a positive attitude.
Keep a sense of humor.
Be orderly in person and in work.
Do not fear mistakes-fear only the absence of creative,constructive and corrective responses to
those mistakes.
Facilitate of success of subordinate.
Listen twice as much as you speak.
Concentrate all abilities and efforts on the task at hand,not worrying about the next job or promotion.
I will seek for balance career and family as best I can since both are important to me.
My home will be a place where I and my family,friend,and guests find joy,comfort,peace and happiness.
Still I will seek to create a clean and orderly environment,yet livable and comfortable.
I will exercise wisdom in what we choose to eat,read,see and do at home.
I especially want to teach my children to love,to learn and to laugh-and to work and develop their unique talents.
I value the rights,freedoms and responsibilities of our society.
I will be a concerned and informed citizen,involve in the main stream process to ensure my voice is heard.
I will be a self-starting individual who exercises initiative in accomplishing my life's goals.
I will act on situations and opportunities, rather than to be acted upon.
I will try to keep myself free from additive and destructive habits.
I will develop habits that free me from old labels and limits also expand my capabilities and choices.
My money will be my servant, not my master.
I will seek financial independence over time.
My wants will be subject to my needs and my means. Except for my long-term home and car loans.
I will seek to keep myself free from customer debt.
I will spend less than I earn and regularly save or invest part of my income.
Moreover, I will use what money and talents I have to make life more enjoyable for others through service and charitable giving.
When I want to solve any problems, I will get the facts, I will use rules as guidelines, do no harm, do not rock the boat.
In all aspect of my life, I will make sure 'zero error, free defects'.
I also will try to balance between IQ, EQ, SQ, PQ, AQ, and QQ.
Lastly, I must make sure that 'I' okay and 'U' okay.
THATS ALL MY LEGACY...
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