Responsiveness

There are two sets of responsiveness elements
 1)Respect of persons elements,meaning
    ~being treated with dignity
    ~having autonomy
    ~having personal information kept confidential
    ~having the care provider communicate with you in a way you understand

2)Client orientation elements,meaning
    ~being attended to promptly
    ~having a choice of care provider
    ~having a choice of social support during care
    ~having amenities in the care environment that are of an acceptable standard

Different Elements of Responsiveness:

Dignity
-being shown respect
-maintaining privacy

Confidentiality of information
-having everything kept confidential
-consulting with providers in a manner that your discussion cannot be overheard

Choice
-being able to choose the provider if possible
-being able to go another place if you want to do so

Prompt attention
-having a care provider a reasonable and travel time from your home
-having fast care in emergencies
-having short waiting times for appointments and consultations,and getting everything quickly
-having short waiting list in everything if possible

Autonomy
-being involve in deciding on your care if you want to
-having provider ask your permission before starting everything

Quality of basic amenities
-having enough space,seating and fresh air in waiting room
-having a clean facility
-having healthy food

Social support during care
-having freedom for religious practice
-being allowed visits from relatives and friends

Communication
-having provider listen to you carefully
-having the provider explains things so you can understand
-having time to ask questions