Communication is defined as the act of transmitting and sharing information between two or more individuals or groups to reach a common understanding.
~ If any part of the information is not conveyed to the other party,miscommunication results and misunderstandings arise.
~It is essential to communicate well within an organisation,or team for it to function well and achieve increased productivity,customer satisfaction and creativity.
~No amount of team building activities will foster good teamwork,if effective communication is absent.
~Here are few tips on how to promote effective communication at the work-place:
# Every member of a team must communicate effectively within and outside the group without fear of being misjudged
# Employees should feel free to speak up if they are unclear about anything or when something is bothering them.
# Open channels eliminate any misgivings among staff.Nothing is more frustrating than knowing that something is wrong nothing is said for fear of being accused of ruining another person or department reputation.
# Learn to recognise that everyone is unique and each of us has our own habits and how we perceive thing around us.When other people do not conform to our expectations,we assume they need to be corrected.This notion could lead to serious and long-term inter-personal problems if left unchecked.Instead,adjust behaviour to communicate with different people.
# Realise that there are differences in the way men and women speak and conduct themselves in a conversation.For example men are more likely to interrupt and less likely to give others a chance to speak.
# There is a need to create greater awareness and understanding of different communication styles of males and females,and to educate both genders on how to translate each other's messages to bridge the communication gap at the workplace
# Effective communication need not about just be agreement between parties,it is also about clarity of understanding and seeing the other person's point of view.
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