Communication Skills.....(6)

You can take on more responsibility for the communication you RECEIVE by following these guidelines:

~ Don't take anything for granted because every body can make mistake.Check properly and think first.

~ Don't assume the information/data you receive is correct until you check it,especially if it's from someone you don't know well or who previously provided incorrect in formation.

~ Verify instructions you're not sure.You won't be considered incompetent if you ask for more explanation of something you don't understand.

~ Teach/tell your staffs to communicate more effectively with you and with every body/clients.Let people know what you expect.

~ Don't expect your staffs/clients to read your minds.Show them and,whenever possible,give them written step-by-step procedures to follow.

~ Never accept verbal information when you really need it in writing.This is because the message moves through several layers of people until it's not recognizable(if it in verbal form).So a written form of communication is more appropriate and formal.

~ Be an excellent listener.Make sure you are not too busy talking to hear something important.