Communication Skills.....(8)

About your personal communication skills:

~ Must know the strongest communication skills you have

~Must know the weakest communication skills you have

~Must know how to be more effective in communication skills

~Must know what communication that you don't have in order to reach your goals

~Must know what rewards you should gain from improving your communication skills

~Must never sent any incomplete communication/incomplete data/to wrong person

~Must never delayed to sent any important information

~Must never make confused about any of your communication

~Must never send any irrelevant communication

~Must never send any communication that contained unnecessary emotional content

~Must improve your communication skills from time to time

Communication Skills.....(7)

You can become responsible for YOUR COMMUNICATIONS by doing the following:

~ Be brief and clear in your conversations and written communications(because everybody busy).

~ Be honest and kind

~ Take a positive approach in every aspects.

~ Put as many of your communications in writing as possible.

~ The 'Accept No Verbal Orders' system can help you.

~ If your writing skills are weak,improve them.When you master these skills,your superiors will notice.

~ Learn to give good presentations.This is a skill that marks a good,promotable supervisor.

~ Give your complete attention to those who communicate with you.

~ Eliminate unnecessary jargon.If you use too much jargon,you can annoy the people you want on your side and risk not being understood.

~ Don't be discouraged when communications fail for reasons you can't control.By making a conscious effort to improve,you'll learn what works and what doesn't.

~ Strive to be a great communicator,then teach others and make life easier for yourself.

Communication Skills.....(6)

You can take on more responsibility for the communication you RECEIVE by following these guidelines:

~ Don't take anything for granted because every body can make mistake.Check properly and think first.

~ Don't assume the information/data you receive is correct until you check it,especially if it's from someone you don't know well or who previously provided incorrect in formation.

~ Verify instructions you're not sure.You won't be considered incompetent if you ask for more explanation of something you don't understand.

~ Teach/tell your staffs to communicate more effectively with you and with every body/clients.Let people know what you expect.

~ Don't expect your staffs/clients to read your minds.Show them and,whenever possible,give them written step-by-step procedures to follow.

~ Never accept verbal information when you really need it in writing.This is because the message moves through several layers of people until it's not recognizable(if it in verbal form).So a written form of communication is more appropriate and formal.

~ Be an excellent listener.Make sure you are not too busy talking to hear something important.

Communication Skills.....(5)

~ you must learn how to take responsibility for the communication you send and receive.

~ you must learn how to build more productive teams through effective communication

~ you must learn how to develop the communication skills to defuse conflict and build harmony.

~good communication skills are essential for effectively supervising others,and they also determine how well your staff works together as a team.

~ there are many different ways to communicate with each other,including: conversation,orders,presentation,written reports,memos,plans,e-mail,faxes,meeting,face book etc.

~the key point is you must make responsibility for your communication,whether you send or receive .

 ~ you may ask how can be responsible for communication you receive.The answer is.....the majority of people are not good communicators,and to have any level of communication at all,you have to take responsibility.Because we can only control our own responsibility,we have to start with ourselves.

Communication Skills....(4)

# Step 5: Have courage to say what you think!


~ Be confident in knowing you can make worthwhile contribution to the conversation.

~Take time each day to be aware of your opinion and feelings so you can adequately convey them to others.

~It is OK to be different as what is important or worthwhile to one person may not be the same for another


# Step 6: Speak clearly enough to be heard.


~ When you say what you think,have the confidence to say it so as to be heard.

~An appropriate tone and volume tells listeners you mean what you say,that you have thought about what you are saying,and what you are saying is worth hearing.

~Using proper inflection,ensure your listeners hear exactly what you are saying,to reduce the possibility for misunderstanding.

# Step 7: Practice


~Developing advanced communication skills begins with single interaction

~Communication skills can be practiced everyday,which ranges from more social to more professional

~New skills take time to refine,but each time you use communication skills,you open yourself to opportunities and future partnerships.


# Step 8: Develop effective listening skills.


~ Not only should one be able to speak effectively,one must listen to other person's words and engage in communication of what the other person is talking about.

~Avoid the impulse of listening only for the end of the sentence,so you can blurt out ideas or memories that come to ypur mind while the other person is speaking.

Communication Skills....(3)

~ Here are some guidelines for developing good communication skills you can practice anywhere,at any time.

#Step 1:Know what communication really is.


~ Communication is the process of transferring signals/messages between a sender and a receiver through various methods(written words,nonverbal cues,spoken words).It is also the mechanism to establish and modify relationships.

# Step 2:Manifest constructive attitudes and beliefs.


~ The attitudes you bring to communication will have a huge impact on the way you compose yourself and interact with others.
~ Choose to be honest,patient,optimistic,sincere,respectful,and accepting with others.Be sensitive to other people's feelings,and believe in their competence.

# Step 3:Making eye contact


~ Whether you are speaking or listening,looking into person's eyes whom you are conversing with can make the interaction more successful.
~ Eye contact conveys interest and encourages your partner to be interested in your return.
In less intimate settings,when giving a speech in front of several people,holding the eyes of different members of your audience can personalize what you are saying and maintain attention.

# Step 4:Be aware what your body is saying.


~ Body language can say so much more than a mouthful of words.An open stance with arms relaxed at your sides,tells anyone around you are approachable and open to hearing what they have to say.
~ On the other hand,arms crossed and shoulders hunched,suggests disinterest in conversation or unwillingness to communicate.
~ Appropriate posture and an approachable stance can make difficult conversations flow more smoothly.

Communication Skills....(2)

~ Becoming better communicator takes patience and practice.

~When you pay attention to the body language of your listener,you will pick up clues.

~For example,are they shuffling back and forth or stepping away from you?Both are signs of dis comfort or a lack of interest in what is being said.

~When you follow your intuition,and are in touch with others,you can pick up their energy and feelings.

~Practice improving your communication skills and you will have a happier,more fulfilling life.

~ When you are a good communicator,your social calendar is always full.

~ People love to have you around in business and social events  because you make them feel special and significant.
~ They will love your energy and you are one of the most interesting people they know.

~ Your business flourishes because customers and partners sense your sincerity and they know you listen with an open heart.

Communication Skills....(1)

~ Becoming are better communicator is the key ingredient for anyone wanting to achieve great success in life.

~ We live in the age of communication technology and information,available now at the touch of a button.

~ Communicating with someone halfway around the globe no longer takes months or even days,but just are  matter of seconds through computer and phone.

~ What fabulous technology we have today,to sharpen our ability to get the message across quickly and effectively.

~ There is power in the spoken word,and yet so many people fail to improve their method of picking with clients,friends,and even family members.

~ When you speak,do people listen?When others speak,do you listen?We are naturally attracted to people who are interesting to be around and who are interested in us.

~ A great communicator is someone who is not only interesting person,but has are knack for be interested in what others have to say.

~ Active communication includes nodding your head in acknowledgement or adding a quiet "go on"or other phrase designed to keep your talker talking.For example,make eye contact when communicating face to face,take notes and repeat back what has been said from time to time;this lets your listener know you are paying attention and focusing on their words and are genuinely interested in the conversation.

~ Most human beings love to have someone pay attention to them.

~ When you can be that someone,you will find yourself with an abundance of clients and friends!When you are truly listening,you are demonstrating respect for the speaker.

Communication......

Communication is defined as the act of transmitting and sharing information between two or more individuals or groups to reach a common understanding.

~ If any part of the information is not conveyed to the other party,miscommunication results and misunderstandings arise.

~It is essential to communicate well within an organisation,or team for it to function well and achieve increased productivity,customer satisfaction and creativity.

~No amount of team building activities will foster good teamwork,if effective communication is absent.

~Here are few tips on how to promote effective communication at the work-place:

# Every member of a team must communicate effectively within and outside the group without fear of being misjudged

# Employees should feel free to speak up if they are unclear about anything or when something is bothering them.

# Open channels eliminate any misgivings among staff.Nothing is more frustrating than knowing that something is wrong nothing is said for fear of being accused of ruining another person or department reputation.

# Learn to recognise that everyone is unique and each of us has our own habits and how we perceive thing around us.When other people do not conform to our expectations,we assume they need to be corrected.This notion could lead to serious and long-term inter-personal problems if left unchecked.Instead,adjust behaviour to communicate with different people.

# Realise that there are differences in the way men and women speak and conduct themselves in a conversation.For example men are more likely to interrupt and less likely to give others a chance to speak.

# There is a need to create greater awareness and understanding of different communication styles of males and females,and to educate both genders on how to translate each other's messages to bridge the communication gap at the workplace

# Effective communication need not about just be agreement between parties,it is also about clarity of understanding and seeing the other person's point of view.

Ways To Enrich Your Communication

~ There is more to communicating than just talking.
~ Communication skills go a long way towards making your life easier not just at work,but also with your       family,friends and anyone else you may relate with for that matter.

~Let's examine a few things that can get you started in the right direction.
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1.Knowledge.If you want to be a good communicator,you have to
be trained to do so.To be an effective communicator,one has to recall and practice what they have learnt.
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2.Listening.Many people equate communication with eloquent speech.This is definitely true but the term active listening is a key component of effective communications as well.
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3.Patience.Not everyone communicates the way we do and cultural and ethnic considerations come into play when people talk and send messages.If we are not patient,we may miss the vital points of their message,thus giving us a wrong response.
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4.Eye contact.This is important whenever you are speaking with someone who is physically in front of you.Avoiding someone's  gaze or looking away when talking may signal lack of confidence,or the communicator is not truthful.
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5.Body Language.A huge percentage of communication lies in the unspoken.Facial expressions and body language can give off a lot of clues and information.So maintain a positive outlook and do not show a negative posture like slouching,drooping hands, or sliding backwards in the chair,or yawning.

LEARN WHAT YOU LISTEN (5)

Remember:

~listening during conversation mean:-
  -stop everything you're doing
  -give them your undivided attention
  -look them in the eyes as they speak
  -don't defend yourself
  -seek only clarification
  -apologize if necessary
 
~during meeting you must spending at least 80% of the time listening

~effective people/leaders are active listeners means  that don't seek out the thought,opinions & feeling of others

~effective people/leaders are always good communicators but that means much more than just being a good talker

~the biggest mistake you can make in trying to talk convincingly is to put your highest priority on expressing your ideas and feelings.What the most people really want is to be listened to,respected and understood

~when a leader fail to listen,it damages the leader-follower relationship

~when followers no longer believe that their leaders are listening to them,they start looking for someone who will

~when the leader listens,the organization gets better

~when leaders listen,they receives others insight,knowledge,wisdom and respect.That puts all of an organization's assets into play for the fulfillment of the vision and the attainment of its goals.

~listening always pays dividents

~to be a good people/leader,you must be able to not only think for yourself but also understand and learn from thinking of others

LEARN WHAT YOU LISTEN (4)

~when people talk to you,make sure that you are listening to them,don't look around the room and seem distracted.

~many people think talking is more important than listening.It is better to listen first and talk later.But many people are terrible listeners.

~when we as are leader hear without really listening,our leadership is bound to suffer

~actually,we hear half of what is being said,listen to half of what we hear,understand half of it,believe half of that,and remember only half of that

~so we all need to work much harder at actively listening

~be are more effective listener

~you cannot connect with someone if you don't try to listen and understand others

~if you want to be more effective connecting with people,make it your goal to understand others through
effective listening.

~to be effective people,you need to let others tell you what you NEED to hear,not necessarily what you WANT to hear

~don't want to listen is the first symptom of a closed mind,so forced to listen to others

~the moment people see that you are being understood,they become motivated to understood your point of view.

~there is the impact of good listening :-

# its sources of understanding
# is essential for connecting with others and motivating them
# is the best way to learn
# potential learning increase
# can keep problems from escalating
# listen for accurate information with carefully and intelligently
# establish trust
# builds trusts,the foundation of all lasting relationships
# use what you hear to make improvements that benefit those to speak up
# can improve your organization
# a lot of success can be achieve come from suggestion made by everybody
# can learn from thinking of others
# can know who you are,where others want to go,why others care,how others think,and what others have to contribute.....You can learn those things only if you listen carefully....give attention 100%

LEARN WHAT YOU LISTEN (3)

Of all human creations,language may be the most remarkable.Through language,we share experience,formulate values,exchange ideas,transmit knowledge,& sustain culture.

Language is vital to thinking itself.

Language help creates our sense of reality by giving meaning to events.

WORDS are the tools of speakers crafts.Must know how to use language accurately,clearly,vividly & appropriately.Never use a words unless you are sure of its meaning.

Words have two kinds of meaning:

1.Denotative:--meaning is precise,literal & objective (is as it dictionary definition)

2.Connotative:--meaning is more variable,figurative,& subjective (include all feeling,associations,& emotions that a word touches off different people)

Nonverbal communication include:-

----personal appearance

----bodily action

----gestures (motions of speaker's hands,arms etc during speech)

----eye contact (direct visual contact with the eyes of another person)