Standard of Professional Practice (4)

STANDARD 4:QUALITY IN PRACTICE

Systematically evaluates the quality and effectiveness of practice and revises practice as needed to incorporate the results of evaluation

Rationale


Quality practice requires regular performance regulation and continuous improvement of service

Indicators


Each professional:

~identifies performance improvement criteria to monitor effectiveness of services
~identifies expected outcomes
~documents outcomes of services provided
~compares actual performance to expected outcomes
~documents action taken when discrepancies exist between actual performance and expected outcomes
~continuously evaluates and refines services based on measured outcomes

Examples of outcomes


# Performance improvement criteria are measured
# Actual performance is evaluated
# Clients' outcomes meet established criteria (objectives/goals)
# Results of quality improvement activities direct refinement of practice