Four Causes of Poor Listening
1.Not concentrating
2.Listening too hard (eg pick up the detail,but miss the point)
3.Jumping to conclusion
4.Focusing on delivery and personal appearance
How to become a better listener
~ Take listening seriously
~ Resist distractions
~ Don't be diverted by appearance or delivery
~ Focus your listening
-listen to main point
-listen to evidence
-listen for technique
~Suspend judgement
-hear first then think
-listen for ideas then make up your mind
-not agree 100% for what ever speaker say
Four kinds of listening
1.Appreciate listening-----:listening for pleasure on enjoyment
2.Empathic listening-------listening to provide emotional support for speaker
3.Comprehensive listening----listening to understand the message of speaker
4.Critical listening---------listening to evaluate a message for purposes of accepting or rejecting it.
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